Amit Hinduja
Manager, Recruiting & Resourcing, ThoughtCorp - amithinduja@hotmail.com
TECHNICAL SKILLS & COMPETENCIES
Specialization
Technology (Java, .Net, DataWarehouse, BI);
ERP (SAP, Siebel, PeopleSoft / Oracle);
Wealth Management Services
Retail Banking
Telecommunication
Investment Financial Services
Personal Competencies:
Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands
Ability to communicate effectively, consult with others, facilitate group discussions and understanding of change management
Excellent judgment and strong problem solving skills, including the ability to analyze and understand the financial impact of relevant options
Ability to motivate and effectively coach others
High energy and flexibility to perform under short time constraints to meet deadlines
A proven track record in conflict resolution
Ability to manage complex projects
Ability and desire to work effectively in a matrix organization
Work well in a shared services, team environment and can be an Individual Contributor
Client Service:
Develop new relationships and maintain existing relationships with internal clients and stakeholders
Communicate with internal clients to unearth and articulate resource requirements
Consistently deliver value to clients by providing high-quality service
Technical Expertise
Demonstrated use of a variety of advanced candidate sourcing techniques with mastery in several
Proficient with technology including MS Office and an Applicant Tracking System (ATS)
Demonstrated negotiation skills when dealing with stakeholders including candidates and internal clients•
Ability to create and execute focused recruiting strategy
Significant experience/responsibility for manager-level and above positions
Experience in a professional services environment or large partnership-model and/or complex matrix environment preferred
Ms-Office (MS Word, MS Excel (Advance), MS PowerPoint (Advance), MS Access), Windows 95/98/2000/ME, Lotus Notes, MS-Outlook, Outlook Express, Internet Browser (Internet Explorer & Netscape), Recruitment Software (E-cruiter, Njoyn, Recruitsoft, Brainhunter), Vendor Management System. Creative Recruiting (LinkedIn, User Forum, Associations, User Groups, etc.)
2 contactsCompany Profile: For almost 11 years, ThoughtCorp has delivered comprehensive and leading edge technology solutions that pragmatically solve complex business problems. Our solutions blend a mix of custom software development, data management, and Business Intelligence service into a comprehensive solution set that allows customers to drive their business forward at accelerated levels. With a tremendous portfolio of high value solutions implemented at elite Canadian companies, and a financial track record of success that speaks for itself.
• Acted as a Business Partner to provide strategic direction on Recruitment and Business solutions with regards to Process and Practices, Employee Relations, Dispute Resolution, Organizational Design, Recruitment, Development & Planning, Organizational Change, Compensation, Salary Administration, Job Description and Evaluations, Performance Management and Training to the overall business strategy and operations.
• Built strong relationship with Managers at all levels to determine recruitment strategies and to develop cost effective, efficient and innovative solutions to meet clients recruiting needs.
• Responsible for all Recruitment & Resourcing efforts for Microsoft Practice Centre, Java Practice Centre & Enterprise Data Management Service (Business Intelligence and Data Warehousing ).
• Support 6 Directors & 12 Managers in Multiple locations.
• Guided and assisted internal hiring managers and partners on sourcing and recruitment alternatives appropriate for their business.
• Identified and implemented recruiting channels and methods, and subsequently leads and coordinates the implementation of the recruiting process relevant to the vacancies.
• Developed recruitment practice and processes, which maximizes the efficiency and timelines of recruitment efforts while demonstrating the highest level of quality and integrity to potential hires.
• Facilitated the recruiting process, including first interviews, interviews with Hiring Managers, assessments, references and offers.
• Develop a thorough understanding of the market sector particularly to their recruiting needs and insure ThoughtCorp’s competitiveness in recruiting.
• Acted as the central point of contact for resource needs, responsible for project resource management, coordination, analysis, and status tracking activities.
• Managed Co-op and Campus Recruitment initiative along with HR.
• Managed the intake and tracking of resources and labor budget to actuals from end-to-end.
• Developed & Implemented Recruitment Metrics Reports that included (Cost-per-Hire & Time-to-hire)
• Monitored utilization reports for inconsistency and investigate as necessary. Periodically review the personnel roster. Develop and prepare area-wide reports relating to utilization, time reporting, forecasting and related matters.
• Recommended solutions to resourcing issues affecting project delivery timelines and costs.
• Manage vendor relationships on contract extension or changes.
• Managed and coordinated incoming and outgoing resources for contract, full-time and part-time employees.
• Processed approved timesheets and managing contract payment and administration.
• Managed and coordinated with facilities and IT to ensure all incoming resources have the appropriate workstation and space and assets.
• Developed and delivered orientation to all incoming resources.
Accomplishments
• Reduced cost-per-hire by 85% in three months
• Reduced Time-to-hire from 33 days to 25 days
• Total Hire To-date 64 hires (26% from Job Board, 4% from Agency, 29% from Career Site, 28% from Personal Network, 8% Referral, 5% User Forum, User Group, Associations, etc.)
2004 - 2006• Responsible for all recruitment efforts for Global SAP COE Practice, SI&C (System Integration & Consulting), CSB (CGI Services to Bell Canada) and B&I (Banking & Investment) Business Units including Investment Financial Service & Portfolio Management Service Division.
• Support 7 Vice President, 15 Directors and 22 Managers in multiple locations.
• Recruited over 100 various resources into the firm without the use of agencies and at a 95% closing rate.
• Currently recruiting for SAP Consultants all across US, Canada and Latin America.
• Within SI&C Business unit have been responsible recruiting for our Java/J2EE practice Centre, .Net Practice Centre, Public Sector Consulting, Health Care Consulting & Business Development Executive.
• Facilitate the entire recruiting process, including, but not limited to, creating and posting job descriptions, screening candidates and conducting first interviews, coordinating interviews with Hiring Managers, assessments, references and offers.
• Establish, analyze and report staffing metrics, in conjunction with the Director HR, to ensure quality candidates, World Class Service Delivery and to minimize costs.
• On-going analyzing external workforce trends and internal demographics and develop strategies, processes and service standards to meet the needs of CGIs future workforce / staffing requirements.
• Single handedly managed recruiting for CGI’s SAP, PeopleSoft and Siebel Practice Center.
• Guiding and assisting internal hiring managers and partners on recruiting and sourcing alternatives appropriate for their business unit.
• Staffing Operations & Coordination: Work closely with the business leaders and client/project leads to coordinate, facilitate and oversee the placement and movement of staff to fill needs for projects and plan for anticipate needs. Track and maintain needs by client/project as well as associate assignments and availability. Use talent inventory database to make recommendations to Clients. Facilitate the communication process of short term (<12 month) and long term (> 12 months) needs
• Participated in numerous business process improvement (BPI) initiates across the company in efforts to improve financial results and be able to deliver quicker, faster and cheaper.
• Assisted the Business Development team in aligning the correct resources and solutions in order to maximize the win-rate on opportunities.
• Subject Matter expert on external screening and assessment tools utilizing leading edge technology and processes to ensure programs are time and cost efficient.
• During the campus season, work closely with Campus Recruiter to attract candidates from different universities and colleges.
• As a Project Coordinator, successfully completed the outsourcing of pay rolling of contractors for CSB Business unit to 3rd party vendor.
• Acted as a Business Analyst on a consulting engagement for Applicant Tracking System – Njoyn.
• On-Going Projects handled by me:
o Acting as a Project Coordinator to outsource pay rolling of Contract / Temporary staff for GTA Business Unit to a single 3rd party vendor (minimizing Liability risk).
o Developing a “Preferred Vendor List” or 3rd party search firms and temporary staffing agencies.
o Project Coordinator for ongoing upgrades for applicant tracking system – Njoyn
Accomplishments
• Achieved the lowest cost per hire of all Recruiters across Canada
• Achieved 8.8/10 client satisfaction rating.
• Delivered 95% closing ratio.
• Filled 115 positions single handedly for F2005.
• Total Hire 218 positions (31% Job Board, 25% Career Site, 15% Agency, 18% Personal Network, 7% Referral, 4% User forum, User Group, Associations, etc.)
2000 - 2004• Played persuasive leadership role in hiring staff, building and managing a dedicated team of 10 professionals for effective delivery of results in recruitment and Resource Management
• Developed, implemented credible recruitment strategies, methodologies, process flow chart, prepared recruitment and promotional manual.
• Developing, tracking and analyzing recruitment metrics so as to maintain a cost effective recruitment / selection process.
• Introduced resume management database, behavioral & competency based testing and interviewing techniques.
• Oversee benefits and payroll administration and computerization.
• Managing Contingent Staff (including Vendor, Independent Contractors and Temporary Staff)
• Managing Process including headcount & budget management, policy development, proactive communications, leadership of the virtual team and provide subject matter expertise to the subsidiary.
• Counseling to Managers on type, process, budget, recruitment, policies and resolve issues as they arise
• Chaired weekly recruiter meetings to voice opinions and find new effective ways of sourcing I.T. professionals.
• Determined sourcing strategy to attract appropriate candidates, including campus recruitment activities, internet, referrals and other sources
• Used active and passive recruiting tools effectively: e-cruiting, Internet, referrals, direct/selective headhunting, networking, database, print ads, community partnerships, job fairs, campus recruitment, association links, chat rooms, leads, vendors, warm calling etc. My Quality of hires was rated 90-100%, time to fill & cost per hire was the lowest.
2000 - 2000Company Profile: RHI Consulting offers flexible staffing solutions to premier organizations worldwide that require technical expertise on demand. Projects range from complex e-business and web development initiatives to enterprise wide application development and technical system support. The technology professionals we deploy, on either a contract, contract-to-hire or full-time basis, include software developers, project managers, database specialists, networking and internetworking specialists, and help desk support professionals.
• Managed clients recruitment needs related towards IT.
• Responsible for the recognition, development and servicing of multiple nationwide accounts seeking to bring on technology consultants and solutions.
• Responsibilities included client project staffing, permanent placements, RFPs & RFQs.
• Recruited candidates through cold calling into businesses nationwide, conducting job fairs, Internet searches, employee referrals, and other sources.
• Experienced with reviewing and writing resumes to assure accurate job match, conducting technical evaluations, interviewing and candidate preparation for various technical positions
• Completed background and reference checks, salary and degree verification.
• Negotiated salary, per diem, relocation expenses, and bonus payments.
• Scheduled client interviews with hiring managers and prepared candidates for interviews.
• Conducted reference checks to qualify candidates; and consultants’ experience, skill level, and interpersonal skills; probed for situational examples to confirm performance.
• Effective work habits include working during evenings and weekends to target potential candidates at peek times of day, networking with area businesses and organizations, methodical resume and candidate tracking, an enthusiastic work ethic, and the motivation to meet sales goals and increase revenue.
1997 - 2000Company Profile: IT Link is a UK based company, formed in May 1994. IT Link is an ERP (Enterprise Resource Planning and EAI (Enterprise Application Integration) Project Resourcing company providing both IT contractors and Permanent Staffing. Since inception, IT Link has focused on the SAP R/3 resources needs of clients worldwide. With its ongoing success it started its emphasis on serving clients in many other IT Application (such as E-commerce, Supply Chain Management (i2), CRM, Data Warehouse). With Current offices in the UK, United Arab Emirates and Belgium. IT Link has an annual turnover of GBP 32 million.
• Recruited qualified IT professional from US, UK, Europe, North East & South East Asia, Australia and Middle East. Candidates recruited were mainly focused towards SAP R/3, JDEdwards, BaaN, PeopleSoft, Siebel, i2, CRM, SCM & e-Commerce Consultants.
• Handled clients in North East Asia, South East Asia, Indian Sub-continent, Australia and Middle East. Clients handled were ‘BIG FIVE’ and ‘FORTUNE 100 Companies’.
• Allocated Contactors on different projects with different clients.
• Managed and Placed Contract Consultants.
• Head Hunt using various companies as a source for possible candidates. Campus Recruitment for clients in the region.
• Co-ordinate with IT Managers / Project Managers for interviews.
• Develop and maintain database of candidates by differentiating them by their specialized skills in IT.
• Liaison with recruitment organizations in various countries and creation of “Associate Network”.
• Involved in Contract Administration – Writing contracts, extension and termination of contracts, handled their financial accounts in the offshore accounts, flights and timesheets.
• Performed complete recruitment cycle through screening resumes, preliminary interviews, negotiating charge rates and pay rates with candidates and clients.
• Conducted Telephone Interviews and video conferencing
• Involved in administering payroll for contractors.
