Ariane N.

-Respond to client-initiated contacts, delivering fast and efficient service, assisting with financial transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, and foreign currency exchanges.
-Resolve problems at first point of contact where possible and refer more complex situations to senior officers.
-Look for sales opportunities with all clients and refer to appropriate internal officers.
-Adhere to compliance routines in carrying out transactions.