Carine Lacroix
Human Resources Advisor, Hewitt Associates
I am a results-producing Human Resources and Management Professional with a proven record of accomplishment in acting as a main point of contact to staff and managers regarding Human Resources inquiries. Up to date, I have Demonstrated ability to develop management tools to enhance employee productivity and performance. I have an expertise in conducting researches/surveys in the human resources and management fields. I am eager to learn and very interested to move on to the consulting field or to any new and challenging project management position.
Je suis une professionnelle en ressources humaines et gestion, ayant fait ses preuves comme personne ressource pour les employés et les gestionnaires préoccupés par des questions relatives aux ressources humaines. Jusqu'à ce jour, j’ai démontré une habilité à développer des outils qui contribuent à l’augmentation de la performance des travailleurs. J’ai de l’expérience en recherches/enquêtes sur le terrain. J’adore les défis et ai la faculté d’apprendre de nouvelles choses. Aussi, suis-je intéressée à continuer ma carrière en consultation ou dans un poste similaire en gestion de projets.
Main Responsibilities:
- Executed and managed different kind of HR inquiries from managers and/or employees
- Responsible for processing verification of employment,initiating death notifications and calculating vacation entitlement
- Responsible for translating e-mails, correspondences, letters from French to English and vice-versa.
- Responsible for training associates in different areas of HR (pension, health benefits, vacation calculation, etc.)
Selected Achievements:
- Successfully conceptualized, implemented and designed the call flow database of the HR Contact Center of Harris Bank
- Played integral role in HR and benefits policies updates
- Demonstrated immediate talents upon hire and excelled quickly to become recognized by management as a key member of the team
2006 - 2006Main Responsibilities:
- Responsible for posting new jobs online, screening resumes, selecting candidates and verified potential employee’s references
- Responsible for providing support in functional areas of Human Resources including employees records, Business Unit’s transfer and others changes.
- Conducted exit interviews and provided a summary of recommendations for management
- Executed and managed projects
- Translated memos, e-mails, projects, minutes and other corporate documents from French to English.
Selected Achievements:
- Created the new employee orientation book for managers
- Designed the welcome book for the new Hire
- Created an internal notice to summarize why Transat Tours Canada is a great place to work
- Generated ideas to improve employee’s loyalty and motivation.
2005 - 2006Main Responsibilities:
- Conducted surveys into work/life balance in Canadian organizations
- Conducted interviews and analyzed verbatim record to ensure conformity
- Performed quantitative analysis – Regression analysis
- Prepared minutes of committee’s meetings
Selected Achievements:
- Successfully established the link between counterproductive behaviors and well-being among coworkers.
- Updated the web site of a Mental Health Project