Mohammed Minhajuddin
Senior Network Admin | Technical Support | Systems Analyst | Helpdesk Management
I have an extensive background in information technology, telecommunications and networking and would like to explore opportunities with your organization. I offer solid experience and leadership skills gleaned from 13 years working both in Canada and internationally. I am highly motivated to continue working and building a career that will utilize all of my work history, education and training.
In the course of obtaining my Masters degree in Computer Applications, I acquired knowledge and proficiency in computer networking and software engineering. However, my experience is not only limited to managing technology, I am also a manager of people. For four years I supervised teams of as many as twenty technicians.
Among my recent achievements, I have:
• Monitored and maintained network performance ensuring 99% availability to 60 system users at Legacy Leaders Inc., Toronto and Las Vegas
• Proven success in Project Management and Server Virtualization
• Implemented Microsoft Project Server 2003 (EPM solution) using MS Project Professional 2003 and MS Project Web Access 2003 which created a centralized repository to manage and optimize resources and standardize project reporting within the company
• Successfully consolidated all IT departments of Ecolog with into a single unit that reported directly to the Executive Vice President. Promoted to serve as primary leader of the organization’s global IT department with locations in the US, Germany, Turkey, China, Macedonia and Dubai.
• Acted as a pioneer in establishing NOC (Network Operations Centre) and Control Centre for managing GPS / Voice / Data / Video
10 contacts2011 - 2011• Supervised multiple tasks with varying priorities; interfaced with departments to ensure smooth technical operations, productivity and marketing. Identified areas of improvement; researched, developed and implemented improved procedures
• Astute comprehension of technology to meet future needs in the areas of Information and Communications development projects and directly reported to CTO - Technology Division
• Controlled network servers and user workstations and laptops in a mixed Microsoft / Linux shop
• Maintained Microsoft 2000 & 2003 virtual servers using Citrix XEN Center
• Implemented and maintained Microsoft Project Server 2003 and its associated Microsoft SQL server
• Administered secure extranet file-sharing system to simplify collaboration with online folders
• Liaised with vendors to seek out needed technology and managed SLAs
• Managed helpdesk and remote IT support for both company local (Toronto) and remote (Las Vegas) staff as well as for company clients throughout North America
2007 - 2011• Administered and maintained communications service network including IPoS, VoIP (Asterisk), Video conferencing (Polycom); resulting in trouble-free interaction within the company
• Implemented VSAT (HUGHES & iDirect terminals) satellite communications systems in remote sites to expand global communications capabilities between headquarters, field offices and clients
• Helpdesk - resolved both internal and external telecommunications and corporate network issues
• Provided online support for all the satellite and IP telephone devices ( based on H.323 and SIP signaling protocols ) in Asia, Middle East and Africa for highly sensitive military camps with high speed voice and data transmission
• Maintained LAN, MS Exchange Server, Active Directory, Voice, Data and Security solutions
• Installed and maintained operating systems (Windows XP / Vista / 7), network printers, routers, switches, PC softwares, hardware and Blackberry mobile devices
• Monitored Service Level Agreements (SLAs)