Nicolas Pignol
Commercial Office Manager, Eurocopter Canada Limited
20 contacts• Creation of a new commercial department responsible for customer service, contract administration and after sales market
• Management of a team located throughout Canada (Vancouver, Montreal and Fort Erie)
• Reorganization of processes to improve customer satisfaction and efficiency
2008 - 2010• Project leader for various research and development projects (helicopter optional equipment and certification)
• Chair of the Change Board in ECL responsible for managing all engineering changes.
• Management of the EC145 cowlings manufacturing program transfer and re-industrialization of composite parts.
• Production support engineering responsibilities in highly sensitive international programs (composite manufacturing). Liaison between a Canadian team of production experts and a German team of engineers.
• Responsible for the ECL composite action plan aimed at improving quality while reducing labour hours by increasing efficiency and streamlining processes.
• Engineering delegate in the Eurocopter Production System with the goal of transitioning the production organisation into lean manufacturing. Building of a business case to size the lean manufacturing investment and application to government grants (SMART program and Yves Landry Foundation).
2008 - 2008• Market research and development of a business plan for pilot and mechanics training centre which is now fully operational and the training activity is growing.
• Use of collected data to develop a training schedule
• Market research and business plan development of ECL service centre, to include number of potential helicopters available for conversion and new business.
2006 - 2006• Development of a novel 3D real-time dosimetry visualisation device for brachytherapy
• Member of a multidisciplinary team (oncologists, nuclear physicists, and researchers)
2005 - 2006• Research on microfluidic devices and on novel techniques for determining strains from photographs.
• Extensive use of Adobe Photoshop, Fortran, Maya softwares, and programming