Vladimir Polo
Help Desk Tech
My name is Vladimir Polo
I graduated in computer sciences( Networking Option) back in my country.
I have worked for several companies national and international as a Network Administrator.
Move to Canada in 2006, where I am working as Help desk Technician for Bell Canada.
Doing troubleshooting for customers who is experiencing technical difficulties and also for friends and relatives, Computer is my hobby.
Always in my computer trying to find new things to learn.
5 contacts2003 - 2005• Maintained, troubleshot and administered the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluated and installed computer hardware, networking software, operating system software and software applications
• Operated master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Provided problem-solving services to network users
• Installed, maintained, troubleshot and upgraded Web-server hardware and software
• Implemented network traffic and security monitoring software, and optimize server performance
• Performed routine network start up and close down and maintain control records
• Performed data backups and disaster recovery operations
• Conducted tests and performed security and quality controls
• Purchase recommendation through International dealer (Computers, Printers, Fax etc)
2000 - 2003• Maintained, troubleshot and administered the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluated and installed computer hardware, networking software, operating system software and software applications
• Operated master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Provided problem-solving services to network users
• Installed, maintained, troubleshot and upgraded Web-server hardware and software
• Implemented network traffic and security monitoring software, and optimize server performance
• Performed routine network start up and close down and maintain control records
• Performed data backups and disaster recovery operations
• Trained new employees on company software
.