Marilys Horgue

Provide administrative support to a group of executives. Generally act as the first point of contact for the executive office. Areas of responsibilities include; drafting correspondence, answering phones calls, coordinating meetings, arranging travel and ordering office supplies and other office duties as required. Work under direct supervision

* Answer and screen telephone calls and direct messages and calls to appropriate person
* Compose, review and screen correspondence and provide information according to RBC's direction to all levels of organization
* Make domestic and international travel arrangements and schedule appointments as needed
* Coordinate meetings (set up conference calls, schedule meeting rooms, arrange reservations/catering, etc.)
* Manage calendar including scheduling meetings, rooms and appointments
* Track expenses and manage corporate credit cards
* Perform other administrative duties including filing, photocopying, faxing and ordering and maintaining office supplies, office relocations, phone, computer service

Volunteer experience.

Partial Translation from English to French of the following projects:

* Proposal for funding to the EC EIDHR (European Commission - European Instrument for Democracy and Human Rights) for a project in DRC aiming at the protection of girls associated with armed forces and groups in North Kivu;
* Proposal To Comic relief for a new project in Kinshasa to help street girls (aged 12-18) to get out of the streets and prevent them to engage in prostitution

Employed also during summers 2002/2003.

Main Tasks:
* Greeting and direct clients (in English, French, German or Spanish);
* Carry out filling tasks for various activities and prepared invoices for clients;
* Handle payment and refunds;
* Handle phone calls, mails and emails and clients queries;
* Record customer details into database;
* Handle booking and cancellations;
* Prepare all written correspondence, invoice and administrative reports for manager;
* Interpreter in case of sensitive situations or clients, solving the issues;
* Participate to several meetings concerning the publicity of the site.
* Translation of parts of the website and brochure into English and/or German;
* Ensure the office is clean and safe for employees and customers;
* Maintain local informations for clients in hard copy;
* Manage office equipment inventory

Employed as a temp. to cover the medical assistant desk when needed. Helped patients following a weight loss program, based on a new approach focusing on "body image". Also being a support for patient suffering from eating disorders.

* Greeting and direct clients (in English, French or German);
* Handle phone calls, mails and emails and clients queries;
* Record customer details into database; handle agenda and appointments;
* Prepare and organize all written correspondence; file patients' results.
* Participate to coach and help patients in the weight loss program.
* Support to patients recovering from eating disorders

Employed from June to August as an "intern", then as a contractor untill october 2007, before new ISIT Term.

* Tanslation of the new official EU Railways Regulations from German into French;
* Translation of confidential documents such as agreements, correspondence, legal documents;
* Providing help in some administrative tasks (including translation of order forms, emails, ...);
* Creation of a bilingual database for the company (French/German)
* Received a training on the railways industry.

also employed during summers 2004 and 2005.

* Greeting and direct clients (in English, French, and German);
* Handle phone calls, mails and emails and clients queries;
* Maintain vacancy informations in the local area up to date daily;
* Handle booking for RDTL coach rides;
* Interpreter in case of sensitive situations or clients, solving issues;
* Translation of parts of the website and brochure into English and/or German;
* Ensure the office is clean and safe for employees and customers;
* Maintain local informations for clients in hard copy.
* Manage office equipment inventory.
* Participate to scheduling different activities throughout the summer; providing help to some outdoors activities.