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ERAF
PARIS 8
maintenant
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Avoir Du Jus
- Auteur, Orateur, Coach
2016 - maintenant
Coach Santé, bien-être, spiritualité, alimentation vivante, crusivorisme, hygiénisme et éveil spirituel
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IBM Global Services
- Consultant
Bois-Colombes Cedex
2011 - 2013
Providing 3rd Tier system analyst for high volume transaction system (over a million transaction per day) based on Microsoft BizTalk Server 2006 R2 interfacing with retail Point of Sales system, Microsoft Dynamics AX, Sybase XcelleNet and several in-house Enterprise systems for Downstream Rack Forward Business Units. Providing 3rd Tier system analyst for Oracle Application Server 10g for Portals systems, Forms and Reports, Web Applications for the Upstream of a Major Oil and Gas enterprise systems in Calgary. This role involves the following technologies:
o VB.net, C# and Java applications
o .Net frameworks 1.1, 2.0 and 3.5
o PHP, HTML applications and web pages
o XML /XSLT
o Microsoft BizTalk Server 2006R2
o Microsoft SQL server 2005 database
o Web services, SOAP, HTTP and SSL
o SOA Architecture
o Enterprise Service Bus
o Client / server architecture, SOA Middleware
o VMware Server
o TCP/IP, FTP
o Linux servers (in house built) and Windows servers 2003
o Visual Studio .Net 2003 / 2005 and 2008
o CSV repository
o SalesForce (CRM) & Target Process
• Investigating of document processing issues in the SOA Middleware Microsoft BizTalk 2006 R2 / Microsoft SQL server 2005.
• Debugging source code to identify the root cause of application failure (BizTalk Orchestrations – C# code).
• Providing on Call support in a regular basis.
• Multi-tasking the participation in several IT projects.
• Contributing to the architectural design for Architectural improvement projects, acting as a stakeholder in regards to application supportability.
• Collaborating with other Project Managers and Business Analyst to provide them guidance and technical expertise on complex projects.
• Producing and maintaining documentation for the Middleware team.
• Developing and maintaining Application support tools for monitoring BizTalk and its interfaces.
• Participating with various Security Projects.
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Cortex Business Solutions
- Senior Application Analyst and Team Lead
2008 - 2011
• Business Process Management and Improvement :
- Investigated the existing "As Is" processes
- Modeled the existing and future state Processes (Swim Lane charts, Flowcharts, Top down...)
- Facilitated Process improvements
- Trained Employees to follow the new processes
• Providing 3rd Tier application support for the Cortex Desktop, the Cortex Gateway, the RosettaNet Layer and the Cortex document processing applications. This role involves the following technologies:
o VB.net, C# and Java applications
o .Net frameworks 1.1, 2.0 and 3.5
o PHP, HTML applications and web pages
o XML /XSLT
o Microsoft BizTalk Server
o MySQL and Microsoft SQL server databases
o Web services, SOAP, HTTP and SSL
o Microsoft Message Queuing
o Client / server architecture, SOA Middleware
o VMware Server
o RosettaNet protocol, TCP/IP, FTP
o Linux servers (in house built) and Windows servers 2003
o Visual Studio .Net 2003 / 2005 and 2008
o CSV repository
o SalesForce (CRM) & Target Process
• Investigating user issues, identifying source of problem and determining possible solutions.
• Investigating document processing issues in the SOA Middleware.
• Debugging source code to identify the root cause of application failure.
• Participating in the implementation, installation and testing of newly developed applications.
• Providing on Call support in a regular basis.
• Hiring and leading the production operation team of 7 IT professionals.
• Training, coaching, and mentoring team members.
• Multi-tasking the participation in several IT projects.
• Acting as a key member during change management meetings.
• Contributing to the architectural design of upcoming projects, acting as a stakeholder in regards to application supportability.
• Collaborating with the Quality Assurance team: Providing feedback on test scripts, best practice, and expertise on the system. Implementing specific test plans.
• Collaborating with other Project Managers and Business Analyst to provide them guidance and technical expertise on complex projects.
• Working with business partners to define Service Level Agreements.
• Resolving cross organizational issues to help build a high standard of team performance.
• Formulating strategies and execution plans for the handling of business process redesign, data integrity and data management issues.
• Collaborating closely with the Solution Delivery team to perform Enterprise Resource Planning (E.R.P.) integration with the Cortex System.
• Delivering Software Architectural designs for in house monitoring tools.
• Delivering Bug-fix strategies.
• Producing and maintaining documentation for the Production Operation team.
• Coordinating the planning of application deployment during change control windows.
• Providing Business requirements for the Cortex support tools and application monitoring tools.
• Initiating Archiving and Reporting projects.
• Developing and maintaining Application support tools for the Cortex Suites of applications.
• Participating with various Security Projects.
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Roam I.T.
- Application Support Analyst
2006 - 2008
• Provided telephone and over the internet technical support to 50+ clients and 250+ users.
• Provided on call 24 / 7 support to end-users.
• This role involved the following technologies:
o VB.net, C# and File Maker Pro applications
o .Net frameworks 1.0, 1.1 and 2.0
o PHP, HTML applications and web pages
o XML /XSLT
o Postgres server databases
o Web services, SOAP, HTTP and SSL
o Client / server architecture
o VMware Client
o TCP/IP, FTP, sFTP
o Linux servers (Enterprise Red Hat).
o Visual Studio .Net 2003 and 2005
o Microsoft Visual Source Safe
o TestTrack Pro (Bug tracking from Seapine Software)
• Provided analysis and reported defects, root cause analysis to the development team, QA team and infrastructure team.
• Performed application testing and deployment on test environment.
• Introduced change management practice.
• Provided data mining and reporting.
• Communicated with the clients regarding ongoing problems, resolutions and agendas which impacted them.
• Gathered feedback from clients and compiled requests to help prioritize future strategic developments.
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Alonca Inc
- Director - PM
2003 - 2006
• Managed a team of 18 full time employees as well as 2 - 7 part time employees and contractors.
• Managed the corporate budget.
• Managed the cash flow and oversaw the corporate accounting.
• Developed marketing strategy and products strategy.
• Managed sales in 2 retail stores, as well as 75 wholesale clients.
• Reduced operating costs by 10% (over 3 years) by negotiating with alternative suppliers and optimizing the staffing budget.
• Implemented policies and vision / mission for the team to share my business vision and expectation.
• Increased sales by 50% the first year and started to generate profits.
• Increased sales by 45% each following years and exceeded profits target by 30%.
• Technically involved to understand the business operational problems and then did implemented procedures and organized projects to increase performances and productivity.
• Communicated efficiently with staff members to involve them in the new project plan and motivate them to use the new procedures.
• Organized the 24/7 production team’s schedule. Hired and terminated staff as needed.
• Designed and implemented sales commissioned benefit plans for the sales force motivation and the benefit of the company.
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Nicon Web Designer Ltd.
- Contractor – Software Development
2001 - 2003
• Contracted on various projects which varied between 2 days to 14 months in duration. Served clients in Calgary but also overseas (mostly Europe).
• Web application development, maintenance, database design and optimization.
• Produced statement of work, architecture design documentation and support instructions.
• Most relevant projects:
o Designed and implemented an online interviewing system (hiring and exit interview) using C# (.Net 1.1) and SQL Server database. (14 months project).
o Coded a web application ASP.Net for an online virtual high school, coded in C# and using Oracle 9i (6 months project).
• Delivered Business Analysis, documentation and gap analysis.
• This role involved the following technologies:
o Visual C++, Delphi 5
o VB.net, C# and Java applications
o PHP, HTML, JavaScript, VBScript
o XML /XSLT
o MySQL and Microsoft SQL server databases
o Web services, HTTP and SSL
o Client / server
o TCP/IP, FTP
o Windows 2000 server
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QNX Software Systems LTD
- Regional Sales Manager
1999 - 2001
• Prospected and penetrated European Fortune 500 accounts in the Consumer electronic market, Industrial automation, Energy (including Oil and Gas), Medical and military Industries.
• Organized and performed sales and technical presentations to a wide variety of audiences: developers, architects, sales managers and directors, CFO and presidents / CEOs. Presentation were design to focus on benefits to the client from technology to profit, ROI, time to market and time to generate profits.
• Organized and Setup trade shows.
• Cold called prospects, met and organized meeting, made proposals and signed off contract with several clients.
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ERAF SA
- Sales Manager
1998 - 1999
• Delivered $0.8 million in sales of High Tech design and manufacturing test benches, electronic equipments and industrial software application.
• Penetrated Car Equipment Manufacturer (Valeo Automobiles) by introducing the company at several levels (Engineering, Manufacturing Department and Financial Officers).
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Danfoss SA
- Application Support Analyst – Field Application Engineer
1995 - 1998
• Delivered pre-sale technical assessment, design and solution to clients in the following industries: Agriculture, Nuclear research, Process Control, Oil and Gas.
• Delivered onsite presentation of technical solutions.
• Delivered technical assistance over the phone and onsite to existing clients, during their design phase and during their production phase.
• Served as a technical liaison to the Denmark’s headquartered and the Italian partnered companies.
