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En résumé

Entreprises

• Net Direct Inc. - System Engineer

  2008 - maintenant

• Kia Canada - Network Support Specialist

  2006 - 2008 Network and system administration at corporate head office.

• Dell Canada - Service Account Representative

  2004 - 2006 Provide L2 technical support to field technicians, and resolve escalated customer cases.
  French technical support for server products.

• URESP - Université Laval - IT Supervisor

  2001 - 2003 URESP (Unité de Recherche en Santé des Populations - Epidemiology Research Group). In charge of computer department (team of 4). Provide support to 70 user + 100 remote users, reorganise network architecture (Solaris, Windows, Samba, NIS), implement tape backup system. Provide advice on hardware and software insfrastructure, and implement solutions. Set up RT ticketing system to manage user requests.

• Altadis - System Engineer

  Paris 1999 - 2001 Automate batch operations, provide support to NOC.
  Assist developer teams in integrating applications. Deliver software packages.
  
  Introduced Open Source tools (Perl, Samba, Apache) to the company, that have since become standard tools within the organisation.

• Neuf Cegetel - Network Administrator

  Boulogne-Billancourt 1998 - 1999 In charge of coordinating teams during deployment of 10,000 Windows NT4 workstations. Write automation scripts to perform local user data and restore into newly migrated environment. Validate desktop systems images integration.

Formations

• Université Paris VIII

  Saint Denis 1991 - 1995

Réseau

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